The Edcomm Group Banker’s Academy Updates Operations Training Program

New York, NY -- Edcomm Banker’s Academy has recently updated its Operations training program. Achieving Operational Excellence has been revised as part of Edcomm Banker’s Academy’s ongoing commitment to providing the most up-to-date and pertinent financial services information to the global financial industry.Operational Excellence is a philosophy of leadership, teamwork and problem solving, resulting in improvement throughout the organization by focusing on the needs of the customer, empowering employees and optimizing organizational activities.

Operational Excellence stresses the need to continually improve by promoting a stronger teamwork atmosphere. The development and use of Standard Operating Procedures (SOPs) are an integral part of a successful quality system as they provide individuals with the information to perform a job properly, and facilitate consistency in the quality and integrity of a product or end-result. The best written SOPs will fail if they are not followed.

Achieving Operational Excellence, from Edcomm Banker’s Academy, is an interactive training program that teaches employees at a bank how to use SOPs to minimize variation and promote quality through consistent implementation of a process or procedure. The program views different types of operational risk failures, how to analyze and assess the bank’s level of risk and key risk indicators. Achieving Operational Excellence also teaches participants how about the Basel II approach for Operation Risk and how to use a Risk and Control Self Assessment (RCSA), as well as actions that are taken by the bank to address identified risk.

For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto bankersacademy website

About Us:

The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).The Edcomm Group Banker's Academy is headquartered in New York City with locations and representation throughout the world.

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